Shipping policy

Shipping Policy

Last Updated: September 2026

We are committed to delivering your order safely and conveniently across Pakistan. We use trusted courier partners to process and deliver orders.

🚚 Delivery Across Pakistan

We currently deliver to major cities, towns, and other areas across Pakistan, subject to courier availability.

⏱️ Order Processing & Delivery

  • Orders are normally processed within 1–2 working days after confirmation.

  • Major cities: approximately 2–4 working days

  • Other cities and towns: approximately 3–6 working days

  • Remote areas: approximately 5–8 working days

Delivery times are estimates and may vary because of weather, public holidays, courier delays, peak sale periods, or circumstances outside our control. Similar Pakistani e-commerce policies commonly separate order processing from courier transit time and use estimated rather than guaranteed delivery dates. (Shopping Time)

πŸ’° Shipping Charges

Shipping charges will be displayed at checkout or communicated before your order is dispatched.

Any applicable additional charges for remote locations or special shipments will be communicated to the customer before dispatch.

πŸ’΅ Cash on Delivery (COD)

Cash on Delivery is available where supported by our courier service.

You can pay the confirmed order amount directly to the courier when your parcel arrives. Please keep the required amount ready to avoid delivery delays.

πŸ“¦ Order Tracking

Once your order has been dispatched, we will provide a tracking number through the contact information provided with your order.

Courier tracking may take some time to update after the parcel is booked.

πŸ“ Correct Delivery Information

Customers are responsible for providing:

  • Full name

  • Active phone number

  • Complete delivery address

  • City and area

  • Any useful landmark

Incorrect or incomplete information may cause delivery delays or a failed delivery.

πŸ”„ Failed Delivery

If the courier cannot deliver your parcel because the customer is unavailable, the phone number is unreachable, or the address is incorrect, additional delivery or re-shipping charges may apply.

Please keep your phone available during the expected delivery period.

πŸ“¦ Damaged Parcel

If your parcel appears visibly damaged when delivered, please contact us as soon as possible and provide photographs/videos of the package and product.

Any replacement or refund will be handled according to our Return & Refund Policy.

⚠️ Delivery Delays

We will do our best to ensure timely delivery, but we cannot guarantee an exact delivery date. Delays may occur due to courier operations, extreme weather, public holidays, seasonal sales, road closures, or other circumstances beyond our control.

πŸ“ž Contact Us

For questions about your shipment or tracking information, please contact our customer support through the contact details provided on our website.

Note: This is a store-policy template rather than legal advice. Adjust the delivery times, charges, COD availability, and return terms to match your actual courier arrangements.